There is a nationwide epidemic among nurses who leave their profession because they report feelings of exhaustion and say they are unable to deliver quality care to patients. Burnout is the term often used, and the concept of burnout has attracted considerable attention in the field of nursing. Maslach, one of the first researchers to begin investigating burnout, described it as “a syndrome of emotional exhaustion, depersonalization, and reduced personal accomplishment that can occur among individuals who work with people in some capacity” (Maslach, Jackson, & Leiter, 1996, p. 4). Individuals working in the human service professions are particularly at risk for developing burnout as a result of an emotionally draining occupation (Maslach, 1982).
The nursing profession is a highly stressful occupation (AbuAlRub, 2004; Balevre, 2001; Foxall, Zimmerman, Standley, & Captain, 1990; Hall, 2004; Hillhouse & Alder, 1997; McAbee, 1991; Robinson, Clements, & Land, 2003; Tyler & Ellison, 1994), and when an individual experiences stress over an extended period of time in combination with ineffective coping, it can also lead to burnout (Maslach & Leiter, 1997). Work-related stress is a widespread problem (Stanks, 2005) and has been shown to be costly to both individuals and organizations. Related personal dysfunctions include physical exhaustion, insomnia, substance abuse, and interpersonal problems (Baba, Galperin, & Lituchy, 1999; Farrington, 1995).