Ebook Skipjack Merchant Services Guide
Thank you for choosing Skipjack Transaction Network for your payment processing needs. Skipjack Transaction Network is the most advanced payment processor available, used by thousands of merchants across North America as well as some of the leading financial institutions. This Merchant Guide will help you get the most from the Skipjack service. It is designed for the merchant to help them understand the various features of the service, but is also valuable for anyone that will be training merchants as well (such as resellers or developers).
It is important that you read this guide prior to using the Skipjack Transaction Network. It contains a great deal of valuable information that will help save you time and improve you and your customers’ experience with your payment application. A good time to read this is during the time that your developer is integrating Skipjack to your application. At a minimum, we recommend that you read the Getting Started section, the Quick Guide (contained in a separate document) and Setting Account Preferences prior to using the service. If there are any elements of the Quick Guide that are not clear to you, simply refer to the appropriate section of the Detailed Guide for more information.
If at any time you are not clear about a specific feature, or have any difficulties throughout the process of setting up or using your account, please contact us at any time using the contact information shown in Appendix III. Thank you again for trusting your payments to Skipjack Transaction Network, and best of luck with your business!
Content
OVERVIEW
- INTRODUCTION
GETTING STARTED WITH SKIPJACK TRANSACTION NETWORK
- THE PROCESS
HOW DOES SKIPJACK™ TRANSACTION NETWORK WORK?
WHAT IS AN INTERNET PAYMENT GATEWAY?
HOW A TRANSACTION IS PROCESSED
ROLES IN THE TRANSACTION PROCESS
ACCOUNT PREFERENCES
VENDOR INFORMATION
- AVS Settings
MANAGING USERS
New User
Edit User
Delete User
Freeze User
Thaw User
USING THE INTERACTIVE REGISTER
ACCOUNT SUMMARY FEATURES
- Batch Settlements
View Statement
View Transaction Register
Settling Transactions
Transaction Detail
Summary of Transaction States and Operations
Freeze a Transaction
Thaw a Transaction
Delete a Transaction
Crediting a Transaction
View Pending Transactions
Recurring Payments
Email Response
Email Notifications
INTEGRATION GUIDE
TESTING A NEW MERCHANT ACCOUNT
VIRTUAL POINT OF SALE (VPOS)
APPENDIX I
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