Ebook Global Airline Merchant Best Practices Guide
For today’s Visa® airline merchant, accepting Visa payment cards has become simultaneously easier and more complex . Electronic terminals and card acceptance devices make transaction processing automatic and seemingly effortless, raising potential profitability . However, they also create increased possibilities for processing mistakes and fraudulent transactions that can result in copy requests and chargebacks .
In addition, the walls between card-present and card-absent transactions have become less obvious as growing numbers of traditional airline merchants launch e-commerce websites, transforming themselves into “click and mortar” businesses . Airline merchants must, in effect, be “bilingual”—familiar with both card-present and card-absent best practices .
The purpose of the Global Airline Merchant Best Practices Guide is to provide airline merchants with accurate, up-to-date information on fraud prevention while minimizing the risk of loss from fraud and chargebacks . This guide is targeted at both card-present and card-absent transactions, and includes requirements and best practices for doing business on the Internet . It also contains detailed information on the most common types of chargebacks airline merchants receive and what can be done to remedy or prevent them .
Contents
Introduction
- Disclaimer
Airline Card-Not-Present Fraud Prevention and Best Practices
- Introduction
Best Practices for Online Air Travel Transactions
Continuous Monitoring
Details on Managing Disputes
- Overview
Airline Chargeback Distribution By Chargeback Reason Code
Domestic Transactions
Airline Chargeback Distribution By Chargeback Reason Code
International Transactions
The Major Chargeback Codes
Chargeback Handling
Common Best Practices
Internet Disclosure Best Practices
Merchant Outlet
Transaction Receipt Retrieval Process
- Airline Measures
Transaction Receipt Data Requirements for Airline Merchants
Visa Support Services and Resources for Airline Merchants
- The Visa International Airline Program
Training Materials
Glossary of Terms
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PDF Ebook Global Airline Merchant Best Practices Guide
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