Thank you for choosing BB&T as your Merchant Services provider. BB&T has been providing payment processing solutions to businesses like yours for more than 35 years and has been consistently ranked as one of the top small-business-friendly banks in the nation. We look forward to servicing your credit card acceptance needs with a host of products and services that will help your business increase sales and customer loyalty.
As a BB&T Merchant Services client,you can be confident that BB&T will provide you with resources and tools to help you grow your business more effectively. This Reference Kit has been designed to help you get started as well as to identify potential fraud, reduce chargebacks,ensure compliance,and provide tips for easier processing. These valuable tips and strategies were developed to help make accepting cards simple and safe. We hope you find it useful.
CONTENTS
Getting Started
Client Support
Clients Using Terminals
Clients Using Software or Payment Gateways
Clients Using DialPay
Daily Processing
Card Acceptance Policies
Card Processing Procedures
Key-Entered Transactions/Obtaining Manual Imprints
Understanding Interchange/Minimizing Processing Costs
Your Merchant Statement
Maintaining Your Account
If Your Terminal Breaks
Loss Prevention
Card Identification Features
Code 10
Fraud Prevention Guidelines
CVV2/CVC2 Processing
Address Verification Service
Understanding and Avoiding Chargebacks
Data Security/Compliance
Payment Card Industry Data Security Standards
If You Have a Security Breach
Merchant Website Requirements
Customize Your Solution
BB&T Merchant Connection Web Based Reporting
Check Services
Gift Cards
Other Card Types (AMEX, PCARD,WEX)
BB&T Bankcards
Glossary/Resources
Glossary
Resources
Download
PDF Ebook BB&T Merchant Services
