This free manual ebooks describes how to use ADAP, the PC-based Administration and Data Acquisition Package which allows voice mail customers to transfer data from a voice mail system to the PC for further processing.
Customers can also use ADAP to modify data directly in the voice mail system subscriber database.
ADAP works with these voice mail systems:
Lucent INTUITY AUDIX R2.0, R3.2, R3.3, R4.0 and R5.0 systems
DEFINITY AUDIX R3.2 and earlier system versions
AUDIX R1V8 and earlier system versions
However, the Lucent INTUITY AUDIX version of ADAP works only for INTUITY AUDIX System, and the AUDIX/DEFINITY AUDIX version works only with R1 AUDIX and DEFINITY AUDIX Systems.
ADAP gives you two ways to work with data from the voice mail database:
The command line language allows programmers to download data from the voice mail system to the PC for use in customer-developed applications. Using the command line language programmers can modify
also subscriber data in the voice mail system.
PC2AUDIX is a a menu-driven application allowing system administrators to download data from the voice mail system to the PC and to use for generating standardized traffic and billing reports with dBASE III PLUS™ software.
Content:
This document is organized as follows:
Chapter 1, "Introduction", describes what ADAP does and how it works, introduces the two user interfaces that can be used, and lists the voice mail administration screens supported by ADAP.
Chapter 2, "Installation" , describes ADAP installation requirements, describers the ADAP directory structure on the PC, and tells you how to install the ADAP software.
Chapter 3, "Using PC2AUDIX Application Programs", describes how to set up and use the PC2AUDIX interface.
Chapter 4, "PC2AUDIX Data Retrieval", describes how to verify the subscriber directory and to download database information to the PC. It also tells you how to initiate data collection on demand and schedule data collection for off-hours execution.
Chapter 5, "PC2AUDIX Traffic Reports", describes how to produce standardized traffic reports using data that was previously retrieved from the DEFINITY AUDIX or AUDIX database.
Chapter 6, "PC2AUDIX Billing Reports", describes how to produce standardized billing reports using data that was previously retrieved from the DEFINITY AUDIX or AUDIX database.
Chapter 7, "PC2AUDIX Database Searches", describes how to list subscribers with bills over specified amounts, to list subscribers with usage over/under a specified amount, and to list subscriber space threshold exceptions.
Chapter 8, "Scheduling PC2AUDIX Data Retrieval", describes how to schedule events, display and edit scheduled events, display the event log, and schedule Call Detail Recording (CDR) data retrieval when CDR is included with your AUDIX system.
Chapter 9, "PC2AUDIX Site Specific Data", describes how to display and update information for local and remote subscribers.
Chapter 10, "PC2AUDIX Database Management Tools", describes how to back up retrieved data, restore backed up data, and delete retrieved data from the PC.
Chapter 11, "Using the ADAP Command Line Language", describes how to use the ADAP command line language to retrieve data from the voice mail database or to modify subscriber data in the database.
Chapter 12, "Command Line Database Retrieval Commands", lists and describes commands that download information directly from the voice mail database for use in customer-developed applications.
Chapter 13, "Command Line Database Modification Commands", lists and describes commands that modify subscriber information in the voice mail database.
Appendix A, "Troubleshooting", provides possible solutions for problems that may occur while using the PC2AUDIX interface or the ADAP command line language.
Appendix B, "RS-232 Driver Errors", lists driver error codes and instructions for interpreting them.
Download Free Manual Ebooks AUDIX® Administration and Data Acquisition Package